Privacy | Charterly

Effective Date: May 27, 2026

Charterly is an app for managing yacht charter guest records, preference information, checklists, notes, schedules, documents, and related operational information.

This Privacy Policy explains what information Charterly collects, how it is used, and the choices available to users.

1. Information We Collect

Charterly may collect or store the following types of information:

- Account information, such as your email address or authentication identifier.
- Charter and guest information that you enter into the app, including guest names, preferences, dietary notes, travel details, contact details, notes, dates, and related charter records.
- User content, such as photos, documents, preference sheets, checklists, notes, backup files, and other files you choose to add to the app.
- Location information, if you allow location access, to support features such as local weather and tide information.
- Audio or speech input, if you use dictation or speech recognition features.
- Device, diagnostic, and technical information needed to operate, secure, troubleshoot, and improve the app.

2. How We Use Information

We use information to:

- Provide the app’s core charter management features.
- Save, organize, sync, and display your charter records and guest information.
- Support collaboration or shared yacht group features when enabled.
- Provide weather, tide, document import, checklist, reporting, backup, and notification features.
- Authenticate users and protect access to app data.
- Troubleshoot bugs, improve reliability, and maintain app security.

3. Cloud Storage and Sync

Charterly may use cloud services, including Firebase or other backend services, to provide account authentication, data storage, synchronization, sharing, notifications, and backup-related functionality.

Information you enter into Charterly may be stored locally on your device and/or synced to cloud services depending on the features you use.

4. Documents, Photos, and Guest Content

You control the guest records, notes, photos, documents, and other content you add to Charterly. Do not upload information unless you have the right or permission to store and use it.

Charterly is intended for operational charter management. Users are responsible for ensuring that any guest information they enter is handled appropriately and lawfully.

5. AI and Text Extraction Features

Charterly may include features that help extract guest names or information from documents or preference sheets. When these features are used, relevant document text or extracted content may be processed by third-party AI or cloud service providers, such as OpenAI, to provide the requested feature.

Do not use these features with sensitive information unless you are comfortable with that processing.

6. Location Data

If you grant location permission, Charterly may use your location to show local weather and tide information. Location access is used for app functionality and is not used for advertising.

You can disable location access at any time in your device settings.

7. Microphone and Speech Recognition

If you use dictation or speech recognition features, Charterly may request microphone and speech recognition permissions. Audio or speech input is used to convert spoken content into text for app functionality.

8. Data Sharing

We do not sell your personal information.

We may share information only as needed to:

- Provide app functionality through service providers.
- Store, sync, process, or back up data you choose to enter.
- Comply with legal obligations.
- Protect the security, integrity, or lawful operation of the app.

9. Third-Party Services

Charterly may use third-party services such as Firebase, Apple services, OpenAI, or other infrastructure providers. These services may process information as necessary to provide authentication, cloud storage, sync, notifications, diagnostics, AI-assisted features, or other app functionality.

10. Data Retention

Charterly keeps information for as long as needed to provide the app’s features, maintain backups, comply with legal obligations, resolve disputes, or support legitimate operational needs.

You may delete records, documents, checklist items, or other app content within the app where deletion features are available.

11. Your Choices

You can:

- Choose what information you enter into the app.
- Delete or edit app records where supported.
- Disable device permissions such as location, microphone, notifications, or photo access in system settings.
- Stop using cloud sync or shared features where available.
- Contact us to request help with privacy-related questions.

12. Children’s Privacy

Charterly is not intended for children. We do not knowingly collect personal information from children.

13. Security

We use reasonable technical and organizational measures to protect information. However, no app, device, network, or cloud service can be guaranteed to be completely secure.

14. International Users

Information may be processed and stored in countries other than the country where you live. By using Charterly, you understand that information may be processed where our service providers operate.

15. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and make the revised policy available.

16. Contact

If you have questions about this Privacy Policy or Charterly’s privacy practices, contact:

info@Charterlyapp.com